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Python / Production Escalation Engineer – ScaleUp

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Our in-house products compete with top leaders in non-relational database. This is a highly visible role and you will be working with smart folks in our team to research, develop, analyze and troubleshoot complex distributed systems while showcasing your coding chops.

Job Location

Bengaluru - Pune

Experience

More than 5 years of experience as a DevOps , Product Support Engineer, Python Coder

About you

Do you enjoy finding solutions to technical problems and being the saviour to someone who needs help? You’ll get to help customers do things they couldn’t possibly do with other technologies. That’s right, you get to work hands-on with customers helping them design, develop, and deploy solutions.

Our in-house products compete with top leaders in non-relational database. This is a highly visible role and you will be working with smart folks in our team to research, develop, analyze and troubleshoot complex distributed systems while showcasing your coding chops.

You are successful, if you have:

  • Strong problem solving skills with 4+ years of experience as a software engineer
  • Solid OO analysis and design skills and experience working with design patterns
  • Expertise with any object oriented languages(C/C++/Java/Python).
  • Experience in troubleshooting of distributed high performance systems.
  • Experience working with users/developers to troubleshoot and resolve issues for backend infrastructure applications (e.g. databases, application servers, Hypervisors, etc.)
  • Experience with relational databases such as PostgreSQL, NoSQL.
  • A great team player attitude, with a do-what-ever-it-takes mentality.

Responsibilities

What you’ll do:

  • Writing code to automate the infrastructure management, software/application deployment,
    monitoring, reporting and bench-marking.
  • Managing operations of a multi-data-center Linux private cloud with thousands of physical hosts and an army of VMs.
  • Work with product team architects, redesign solutions and solve customers’ issues with immediate impact.
  • Troubleshoot and research customer issues. These can range from development time SDK questions to performance tuning or failure analysis.
  • Reproduce customer cases for detailed troubleshooting and analysis. This may include writing or modifying code or simulating node failure situations.
  • Excellent analytical skills, passion for pinning down technical issues and solving problems.
  • Enthusiastic about learning everyday, looks forward to new technical challenges.

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