Site Head – Tech Visionary

Are you a software leader excited by the challenge of solving unique business problems through technology innovation?

We are looking for an experienced senior leader to help drive innovation to solve exciting technological challenges. Our roadmap is bursting with great ideas and we are looking forward to you to lead the new center in aggressively solving intriguing technical challenges & building products which provide best customer experience.

The ideal candidate will be experienced in managing a team of software managers and Senior developers working on both front end and backend services. You will own and drive technical roadmap and provide leadership in an innovative and fast-paced environment. You will manage and lead a team of software managers, senior engineers to design & develop new features and systems deployed globally. You will lead in the overall planning, execution, and success of a complex cross-functional team, actively participate in the recruitment of candidates for technical positions and mentor technical staff.

Job Location



13 + Years of Experience

About you

  • 18+ years experience planning, designing, developing and delivering software.
  • 13+ years experience as a people manager in a software development organization.
  • Hands-on experience leading 100+ tech teams in a product development organization.
  • Strong experience influencing and delivering results in a matrix environment
  • Experience in development of distributed/scalable systems and high-volume transaction applications
  • Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences.
  • High attention to detail and proven ability to manage multiple, competing priorities in a fast-paced environment

Preferred Qualifications

  • Knowledge of Analytics, Big Data processing and Machine Learning
  • Experience designing and developing large scale, high traffic applications.
  • Experience managing multiple projects and teams in an Agile environment.
  • Ability to handle multiple competing priorities in a fast-paced environment.


  • You’re an experienced engineer. You’ve contributed significantly to an evolving codebase and have the learnings to show from it. You get energy from investing in others and helping technical leads develop and grow.
  • An operator – who values the reflection and ongoing effort required to continuously improve the way your team functions and collaborates with each other and with other teams.
  • Customer focused – you are a strong voice on the Freshworks leadership team and in daily decisions for making the right tradeoffs on behalf of the customer.
  • Results oriented – you rally your teams to meet their commitments to each other and to customers. Seeing your teams’ solutions ship, scale and make a measurable impact on customers’ lives fuels you.
  • Fearless – You build teams that are drawn to take on the hardest problems, navigate ambiguity and are willing to fail in the name of learning what works best.

If this sounds like you and you like what you read above, we should talk.

Write to to get connected!

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