We are seeking a Software Engineer (Support) for Our Experience product. You would be an integral part of the globally operating support team that owns product issue resolution for customers and partners.
The Experience product, with an open architecture, presents a unique implementation challenge. Whether it’s used in combination with e-commerce software to sell goods or to power hundreds of governmental websites, these applications are mission-critical and our customers rely on us to support them when they need it the most. The team facilitates support issues through digital channels and online calls (premium support).