A successful candidate will be an experienced manager who is willing to take on a challenging space, has a strong customer focus, ability to lead multi-functional teams and loves a fast-paced environment. Our space is growing rapidly, and we’re looking for a manager who can help us scale as our business grows. This manager will collaborate with executives, business teams, program/project management teams, and software engineering teams to help articulate Retail Promotion’s strategy to achieve Operational Excellence e and scale our business while showing our obsession with the customer.
Responsibilities include direct management of a team of 4-5 support engineers, drive process and service improvements, monitor and improve day-to-day operational efficiency, planning, some project management for software within the team, enhancing and maintaining a best-of-class engineering team, and management of resources across teams. The role also involves driving smaller scope development projects and building custom tools.