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Technical Solution Consultant

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If you have that special mix of DNA that makes an exceptional Solution Consultant – the blend of great business savvy and technical prowess – then we are probably a match made in heaven!

As a Solution Consultant you will use your technical expertise and business acumen to ensure the company’s high-value customers are able to grow their business by leveraging the full scope of your product scale. You will champion the company’s strategic direction and vision, as well as promote and advocate new product direction on behalf of your customers.

Job Location

Pune

Experience

5+ years of Pre-sales Experience With the High-Tech Industry 

About you

  • Strong technical background and sales/customer orientation
  • Hands on experience in any of the programming languages
  • Superior organizational and project management skills
  • Excellent communication, critical thinking & analytical skills
  • Understanding of cloud technologies, from both an Iaas and a Paas perspective
  • Bachelor’s degree in Engineering/Computer Science or equivalent

Nice-to-have:

  • Specific experience is Application Performance Management (APM)
  • A clear understanding of network & system Management solutions
  • Background in mobile application development concepts (IOS & Android)
  • Experience with real user monitoring and customer digital experience
  • Deep understanding of Ansible / Chef / Docker

Responsibilities

  • Support the Enterprise Sales team with opportunity qualification, demonstrations, Proof of Concept presentations (POC), RFP responses & business justification in a presale’s capacity
  • Oversee the adoption, optimization, and integration of the company’s products within customers’ business infrastructure
  • Evangelize new product features & provide customer feedback to product management and engineering groups
  • Assist the Customer Success team the post-sales technical process: installation, deployment, training, technical check-ups, and escalation management
  • Ensure timely resolution of customer issues by coordinating support responses

Maintain a deep understanding of the customer’s business as well as their technical environment

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