Technical Writer – Enterprise SaaS – Market Leader!

You will join a world famous Enterprise Product Development Company. America’s leading enterprise SaaS provider helping public sector agencies plan and deliver over $450 billion worth capital infrastructure projects and realize up to 5% in savings.

We are looking for individuals with a flair for effectively authoring software product documentation for end-users. The information developer must precisely translate user requirements and features to easily readable and comprehendible end-user documentation. Knowledge in developing marketing content such as white papers, brochures, newsletters, and demo scripts is an added advantage.

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8+ years of experience in writing, editing, developing documentation.

About you

  • Excellent editing, writing, and verbal communication skills.
  • Good eye for detail, design, and typography, and strong visualization.
  • Sound knowledge of Technical Writing principles, standards, and methods.
  • Ability to author quality documentation with aggressive deadlines.
  • Proven ability to work well independently and as part of a team.


  • Analyse, develop, and deliver content for context sensitive online help systems, user guides, and technical manuals using MSTP.
  • Collaborate with subject matter experts to determine necessary content updates.
  • Obtain collaborative approval of all new and revised content by subject matter experts and

key contributors on cross-functional teams.

  • Provide expertise to cross-functional team members and subject matter experts for design
  • and delivery strategies of product documentation.
  • Provide expertise for product documentation projects and assist in documentation design and delivery strategies for new product offerings.
  • Work with editors, other writers, instructional designers, and reviewers to refine content.

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